Terms & Conditions
A breach of any of the terms and conditions as described on this page will result in immediate termination with no refund.
Visigen Ltd reserve the right to change,amend or update these terms and conditions at any time.
Customers are responsible for all scripts, data and objects on their website and hosting accounts. Abusive scripts are scripts which interfere with our systems and/or the accounts of other customers, or cause harm to any other computer system. Any account found to be the source of abusive scripts will be suspended and investigated. We will always notify customers and, where necessary, fully co-operate with the authorities.
Any content deemed illegal by either US or UK law or the law of your country of residence is strictly forbidden and any material in breach of this condition must be deleted within 24 hours of written (e-mail or letter) notification or any affected accounts will face indefinite suspension and/or termination without refund or exception. We will fully co-operate with the authorities regarding any breach of the law.
Contents of all websites will be legal, decent and truthful.
If a customer has purchased hosting only and designs their own website, then they are entirely responsible for every aspect of their website, including the content and its functionality.
Where a customer has access to change the content of their website or the ability to upload new content, they are responible for the content of their website.
For customers who purchase any web design services, access to the server and their website data and files must be purchased seperately. Once such access has been purchased, Visigen Ltd will be absolved of all responsibility concerning that website. If such access has been given to, agreed to or obtained by a customer by any other means, Visigen Ltd will be absolved of all responsibility concerning that website. Any customer who purchases access to the data and files on their website, or any customer who already has such access, will be entirely responsible for every aspect of their website, which includes the content and functioning.
Invoices and any services provided which remain unpaid seven (7) days after receipt by a Customer shall accrue interest at a rate of one and a half percent (1.5%) per month (or at the maximum interest rate otherwise allowed by law) until paid in full and all services may be terminated for any non payments after 7 days.
Any disputes should be expressed in writing to the company address:
Visigen Ltd, Ingles Manor, Castle Hill Avenue, Folkestone, Kent. CT20 2RD
Cancellations and refunds. For online purchases made through this website, in the event of a cancellation or refund request, a refund will only be given within a seven day period after the initiation of the service being provided, which occurs on receipt of payment. In the event of a refund the customer will be liable for 'the direct cost of returning the goods'(in accordance with the EU distance selling directive) which constitute part of this service and will include all software, digital images and any hardware.